C Technologies
At C Technologies, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and share your information when you use our software applications, website, and digital services (collectively, the “Services”).
1. Information We Collect
- Information You Provide: Account setup details (name, email address, phone number, company name), billing details processed through secure third parties, and data you upload or submit through our support tickets. [1, 2]
- Information Automatically Collected: Device data (IP address, operating system, unique device identifiers), usage analytics, crash logs, diagnostic data, and cookies/tracking technologies.
2. How We Use Your Information
- To Provide Services: Activating your software licenses, maintaining user accounts, and managing billing.
- To Improve Our Software: Troubleshooting software bugs, performing data analysis, testing, and optimizing app performance.
- To Communicate With You: Sending technical notifications, security alerts, product updates, and customer support responses.
- For Compliance and Security: Protecting against fraudulent activities and ensuring compliance with regulatory and legal obligations.
3. Data Sharing and Disclosure
- With Service Providers: Trusted third-party vendors who assist us with cloud hosting, payment processing, or software analytics (e.g., database providers, billing platforms).
- For Legal Reasons: If required by law, regulation, or court order to protect the rights, property, or safety of C Technologies, our users, or the public.
4. Data Security and International Transfers
We implement robust technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Because we operate globally, your information may be transferred to and stored on servers located outside of your home country or jurisdiction. We utilize appropriate safeguards, such as standard contractual clauses, to guarantee your data remains secure.
5. Your Privacy Rights
- Access and Portability: The right to request copies of your personal data.
- Correction: The right to request that we fix any inaccurate or incomplete information.
- Deletion: The right to request that we erase your personal data under certain conditions.
- Objection/Restriction: The right to object to or restrict how we process your data
6. Contact Information
If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us at: privacy@ctechnologies.my
